Eranbot is down since the past 24 hours approximately at this point. There are no new records in the database (and consequently in CopyPatrol) since 17 Jan 01:40 UTC.
We first thought the probable cause for this was the Labs maintenance reboot yesterday which rebooted all tools and instances. However after @kaldari ran the plagiabotRC script, it seemed to collect data in the logs fine.
However, we still don't have any new data in the database. According to the logs it seems like the Turnitin API is returning a 500 -
Title: Aphrodite Prev: 821016483 New:821018206 Upload text to server... {'status': 500, 'uploaded': [], 'api_status': 500, 'messages': ['No more reports. Please upgrade your account'], 'response_timestamp': <DateTime '20180117T23:17:52' at 2b2fdfc7ecf8>, 'sid': 'ed98a3908f63fa45f8117c725f237c9d091d036e'}
Similar for multiple titles. @eranroz Any clue what's up with this?