Requirements from draft measurement specifications document (requirements that are pasted in, but that are not related to the schema on this task, either because the feature described isn't built or because they will be measured some other way, are struck through):
- Modules
- General
- How often is each module clicked on? What is the proportion of users who click on each one?
- How many modules do users tend to interact with (where “interact” means any click)?
- Which modules tend to be interacted with repeatedly?
- Which modules are interacted with most by those users who are activated and retained (acknowledging that the causality may be going in either direction)?
- How long do desktop users hover over each module? (analogous measurement for mobile depends on pending mobile design)
- Does the placement of the module on the page appear to influence interactions?
- What is the impact on retention from doing the call-to-action on each module?
- For example: what percentage of users who contact their mentor are retained?
- Specific modules
- Help module
- What percent of users click one or more of the help links?
- If so, which link(s) do they click?
What percent of users use the search functionality?1: Focus on the search box2: Submit a search, number of characters in search3: Click a result, number of results, ranking of clicked result
- How far do users go in the workflow of asking a question on the Help Desk?
- 1: Click to ask a question
- 2: Type a question
- 3: Submit
- 4: Click a link in the confirmation dialog
- What is the average length of questions asked?
- What percent of users who post a question return to view the answer?
- What percent of newcomers that had no email address add one when asking a question?
- What percent of newcomers confirm their email address (within 48 hours) after asking a question?
- What percent of newcomers ask a question without an email address?
- What percent of users click one or more of the help links?
- Mentorship module
- What percent click on a link to learn more about the mentor?
- How far do users go in the workflow of asking their mentor a question?
- 1: Click to ask a question
- 2: Type a question
- 3: Submit
- 4: Click a link in the confirmation dialog
- What is the average length of questions asked?
(Measured by hand) What percent of users who post a question receive an answer from their mentor?Do they get an answer from someone that is not their mentor?
What percent of users who post a question appear to return to view the answer, by doing any of the following?Clicking the Echo notification saying they have been pinged in the response.Clicking on the link in the “Your recent questions” list.Responding to the answer on the talk page.
(Measured by hand) What percent of newcomers who ask a question post a second time on their mentor’s talk page?How often does the first question become a conversation?How often is a second question asked?How often do conversations move beyond transactional wiki talk?
What percent click on one of the links to view their question after they’ve asked it?- What percent of newcomers that had no email address add one when asking a question?
- What percent of newcomers confirm their email address (within 48 hours) after asking a question?
- What percent of newcomers ask a question without an email address?
- Are newcomers more likely to ask questions to mentors who have a high edit count and short time since last edit compared to mentors with lower edit counts and/or longer time since last edit?
- Impact module
- What percent click on a link when the module is in its “unactivated state” (when the user has no edits to articles)?
- What percent click to view an article?
- What percent click to view the pageviews analysis tool?
- What percent click to view all their contributions?
- How often do users return to open the pageviews analysis tool multiple times?
- Start module
- What percent of users that had no email address add an email address through this module?
- What percent of users confirm their email address through this module?
- What percent of users click the button for the tutorial?
- What percent of users click the button to start their user page, and what percent of them actually save a user page?
- What percent of users click the link to learn more about creating a user page?
- Help module
- General