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Homepage: mentorship module's link to mentor conversations is ambiguous
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Description

Homepage mobile user test showed how the copy for the link to the mentor's conversations in the mentorship module is ambiguous.

Users are not sure whether the link would:

  • show only their conversation(s) with their mentor
  • show the all the conversations of their mentor

We should change the link to read "View your mentor's other conversations". This is applicable to both desktop and mobile.

Event Timeline

Cntlsn created this task.May 14 2019, 10:23 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMay 14 2019, 10:23 AM
Cntlsn updated the task description. (Show Details)May 16 2019, 5:00 PM
Cntlsn added subscribers: JTannerWMF, Catrope, SBisson and 6 others.

@MMiller_WMF
Proposed copy:

  • "View all your mentor's conversations" (communicates the idea that all your mentor's conversations will be shown -- technically not entirely true as your mentor could have conversations on other users' talk pages)
  • "View all conversations on your mentor's talk page" (maybe helps understanding what the talk page is for?)
MMiller_WMF removed Cntlsn as the assignee of this task.May 28 2019, 10:07 PM
MMiller_WMF updated the task description. (Show Details)

I added the message we should change to the task description: "View your mentor's other conversations". This should be changed for both desktop and mobile. I decided on this message because I was thinking about why that link is really there -- it's because we want newcomers to get a feel for who their mentor is and see other newbie questions to inspire their own. It's more important that they understand that than that the link text is literally accurate.

This is ready for development.

Change 514316 had a related patch set uploaded (by Kosta Harlan; owner: Kosta Harlan):
[mediawiki/extensions/GrowthExperiments@master] Update wording

https://gerrit.wikimedia.org/r/514316

Change 514316 merged by jenkins-bot:
[mediawiki/extensions/GrowthExperiments@master] Update wording

https://gerrit.wikimedia.org/r/514316

@Etonkovidova thanks for spotting that! I forgot to update the desktop version. Now updated in both InVision and Zeplin.