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Support posting new help desk questions at the top of the page
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Description

Per T257490#6420277, the convention on the ruwiki help desk page is to post new questions at the top, not at the bottom. We should add a configuration setting that causes QuestionPoster to post help desk questions to the top of the page (but only on the help desk, not on user talk pages).

Event Timeline

Catrope created this task.Sep 1 2020, 12:36 AM
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@Catrope -- this task my be overtaken by events depending on the results from T250235: Scale: pilot help panel with mentorship.

@Iniquity -- do you think this is an important issue that we should work on? Usually, new questions on the Russian help desk go to the top. But our feature posts new ones to the bottom.

@Iniquity -- do you think this is an important issue that we should work on? Usually, new questions on the Russian help desk go to the top. But our feature posts new ones to the bottom.

I think yes, this is important. We have 99% of the messages on the forums from the top, and beginners need to get used to this :)

Ainali added a subscriber: Ainali.Thu, Nov 5, 12:50 PM
Tgr claimed this task.Fri, Nov 6, 2:34 AM

Change 639732 had a related patch set uploaded (by Gergő Tisza; owner: Gergő Tisza):
[mediawiki/extensions/GrowthExperiments@master] Mentorship: Support posting new help desk questions at the top of the page

https://gerrit.wikimedia.org/r/639732

I've +2'ed the patch; next this needs config patches for beta (should we use ruwiki? If so @Iniquity please provide us with the title to use for the Help Desk) and then a patch for production ruwiki.

Change 639732 merged by jenkins-bot:
[mediawiki/extensions/GrowthExperiments@master] Help Panel: Support posting new help desk questions at the top of the page

https://gerrit.wikimedia.org/r/639732

Etonkovidova closed this task as Resolved.Wed, Nov 18, 1:35 AM
Etonkovidova added a subscriber: Etonkovidova.

Checked in betalabs - will check in production after wmf.18 deployment.