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duplicate dLocal donations May 9th
Closed, ResolvedPublic

Description

There were about 45 valid donors who made duplicate donations yesterday, and @Cstone advised putting them in Phab for a closer look. They all show as multiple donations at both the dLocal console and Civi. Here are the specs on the first 8:

donor #CIDdateTransaction IDinvoice refCountryCurrencyamountContrib Tracking info in Civi?
1596038862023-05-09 16:28:24T-648-67180fa4-9f85-4578-bf10-2277e22094d1175905768.1BrazilBRL12HAS CT info in Civi
1596038862023-05-09 16:28:25T-648-db51a9a8-bd01-4433-886b-c55cb2d239b3175905768.1 dup-1683649751 BrazilBRL12NO INFO
1596038862023-05-09 16:28:25T-648-d8a37598-3ea3-46c1-9558-e08d1a9af868175905768.1 dup-1683649751 dup-1683651190 BrazilBRL12NO INFO
2596040162023-05-09 16:38:59T-648-de42f101-709e-4a56-ab3a-b84d9ae14bac175906268.1MexicoMXN47.4HAS CT info in Civi
2596040162023-05-09 16:38:59T-648-a1829a99-ea76-4dfc-b466-55b05c18e8b7175906268.1 dup-1683650464 MexicoMXN47.4NO INFO
2596040162023-05-09 16:38:59T-648-fa68d0bc-e341-4320-b51d-5c618966a5fa175906268.1 dup-1683650464 dup-1683651905 MexicoMXN47.4NO INFO
2596040162023-05-09 16:39:00T-648-8c117b32-60c1-4bd3-ab90-834ec57bdb41175906268.1 dup-1683650464 dup-1683651905 dup-1683653346 MexicoMXN47.4NO INFO
3560410152023-05-09 18:22:42T-648-a732bbaa-c018-44c8-8688-d82098255b78175909742.1BrazilBRL22HAS CT info in Civi
3560410152023-05-09 18:22:43T-648-ae501624-0907-4ba1-a5e7-eb2604c5dd40175909742.1 dup-1683656589 BrazilBRL22NO INFO
3560410152023-05-09 18:22:43T-648-236f3b2c-f28c-4485-bfbd-2a5c1961c1f0175909742.1 dup-1683656589 dup-1683658205 BrazilBRL22NO INFO
4596050422023-05-09 18:32:40T-648-088ab34c-9a5a-4a69-84c4-d6361181854d175910112.1MexicoMXN77.4HAS CT info in Civi
4596050422023-05-09 18:32:40T-648-69420c18-a2dd-4801-bbf1-7cebd6511033175910112.1 dup-1683657305 MexicoMXN77.4NO INFO
4596050422023-05-09 18:32:42T-648-0993b0f2-51e0-486e-b827-910d00c80057175910112.1 dup-1683657305 dup-1683658744 MexicoMXN77.4NO INFO
5596051802023-05-09 18:48:54T-648-eab5fb7a-658b-4833-b465-a433f08df0be175910568.1BrazilBRL12HAS CT info in Civi
5596051802023-05-09 18:48:54T-648-c3a761ae-94e5-4797-a240-9e2d30f868fa175910568.1 dup-1683658206 BrazilBRL12NO INFO
6509388552023-05-09 16:24:33T-648-ee056796-c145-4960-a151-07f3f814e59b175905736.1BrazilBRL12HAS CT info in Civi
6509388552023-05-09 16:24:33T-648-12eceece-552f-4832-8fb2-698fd0de773b175905736.1 dup-1683649566 BrazilBRL12NO INFO
7596039372023-05-09 16:32:39T-648-40ed8de9-3bca-4b24-996e-543a12bbf33d175905840.1BrazilBRL32HAS CT info in Civi
7596039372023-05-09 16:32:40T-648-69821b5a-49f8-407c-944c-e728b169ef07175905840.1 dup-1683650105BrazilBRL32NO INFO
8596051272023-05-09 18:42:54T-648-6d789cf6-dfcb-4dc0-aaa6-6a6a8de6bd5c175910425.1 dup-1683657846 BrazilBRL12NO INFO
8596051272023-05-09 18:42:55T-648-3e602443-930e-463f-b7ca-f7b01e419114175910425.1BrazilBRL12HAS CT info in Civi

Event Timeline

After checking with @krobinson we decided to proactively refund the duplicates - thank you, Adri!

greg triaged this task as Medium priority.May 19 2023, 5:11 PM

The cause of this has been resolved [[ Do more to prevent multiple clicks of donate button | here ]]. We'd monitor the records for any new instance of this.

XenoRyet set Final Story Points to 2.