Description
| Status | Subtype | Assigned | Task | ||
|---|---|---|---|---|---|
| Resolved | Ejegg | T339182 Audit: create missing contribution_tracking entries instead of skipping importing them | |||
| Resolved | None | T344472 Manually settled Adyen transaction not coming up in Civi | |||
| Open | None | T353292 Keep pending message when validation action is set to "Leave in console" |
Event Timeline
Flagging another Adyen transaction that was manually settled that has not made it to Civi.
Transaction ID # 190140949.1 was initiated and authorized on August 18th. I manually settled the donation on August 21st. As of today, August 23rd, the donation still is not listed in Civi on the donor record. Donor record is: CID
52043813.
This is the same issue we saw in T325415: Adyen Audit - manually settled transactions not being imported into civi with the nightly audit file and thought was fixed, although it was around the same time frame as this phab was created.
@AMJohnson do you know of any recent examples you have seen where it was manually settled but not in civi yet?
@Cstone Amber is out until 5th Feb, but I just checked and the few we have recently settled appear to be in Civi.
That said, volume is not high on these at the moment, as there are no active fundraisers going on, so I wouldn't want to say it is definitively fixed, but if you think it is, then we can always open this back up again if we see any more.
Hope that helps!
Thanks for the update @krobinson, I'm going to close this one as we've done a bunch of fixes to address some causes of this issue. If it's still out there let's make a new one so we can start with fresh data.