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Help panel: Manage help panel links on wiki
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Description

The help panel is a feature that allows newcomers to post questions directly to their wiki's help desk while they are in the middle of editing a page. The panel also provides a set of five recommended help links that are quite popular -- in wikis with the help panel between 40% and 50% of users who open the help panel click one of the links.

As noted in T211117: Help panel: provide ability to vary links by context, there is a desire to manage help panel links (the 5 default links, and any links that are varied by context, as well as the "View more help" link) on-wiki. Currently, the links are maintained in configuration and SWAT deployments are required to update them.

Our current view is that we should implement a system to manage the help panel links on-wiki before attempting to vary links by context (T211117).

The idea would be to have a page like Mediawiki:HelpPanelLinks with either a documented wikitext format or a JSON content model (h/t @Urbanecm) on how the links should be structured.

Event Timeline

kostajh created this task.Feb 12 2019, 3:02 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptFeb 12 2019, 3:02 PM
kostajh moved this task from Inbox to Needs Discussion/Analysis on the Growth-Team board.
kostajh updated the task description. (Show Details)
kostajh added a subscriber: Urbanecm.
MMiller_WMF renamed this task from Help Panel: Manage help panel links on wiki to Help panel: Manage help panel links on wiki.Feb 13 2019, 1:54 AM
SBisson added a subscriber: SBisson.

The Growth team is considering this task for the hackathon. We're happy to collaborate with other participants on this.

Tgr added a subscriber: Tgr.May 15 2019, 5:41 PM
MMiller_WMF updated the task description. (Show Details)May 16 2019, 8:00 PM
JTannerWMF moved this task from Q2 2019-20 to Q1 2019-20 on the Growth-Team board.Jun 17 2019, 6:52 PM