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Mentorship: Provide more information about the public nature of the mentors and talk pages in the Mentor module
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Description

This task is about providing more information to the mentee about the mentor relationship and public nature of Talk page communication.

User Job story

As a newcomer who is unfamiliar with the public nature of Wikipedia talk pages and activity(unfamiliar with open Talk pages)
When Isee that I have been assigned an experienced editor as a mentor,(situation)
I want toknow what this means in terms of my privacy and activity,(motivation)
so thatI feel assured that I am unmonitored and free when I am on Wikipedia.(expected outcome)
Proposed design

1. Mentor module & about dialog
The mentor module is revised to provide more information about the purpose and role of the mentor to the newcomer.

  • Add an overflow menu on the mentor module header that has a menu option to a new "About mentors" dialog that provides more info about mentoring. The menu will also contain a new feature to opt out of being mentored (see T287915).
  • Add a short message at the start of the mentor module introducing what it is, with a "learn more" link that also opens the "About mentors" dialog.
  • Add a short message to the mobile preview.
  • Add a new "About mentors" info dialog
    • Accessed via the overflow menu from the mentor header, or from the link in the mentor module.
    • Dialog opens full screen on mobile, as a medium-sized dialog on Desktop
    • Besides more info that explains the concept in more detail, there is also a link to opt-out directly from the about dialog, which will bring out the opt-out flow (see T287915).
  • Draft copy below is TBC:
    • Heading 1: Who is your mentor?
    • Paragraph 1: Your mentor is another person with a lot of experience editing on $Sitename. They’ve volunteered to guide newer people like you on how to edit, and can answer questions you may have about using the site.
    • Paragraph 2: When you send a message to your mentor, they will see it on their user talk page and you should receive a notification when they reply.
    • Heading 2: Opt out of mentorship
    • Paragraph 3: Select the button below to opt out if you prefer not to have a specific mentor assigned to you right now. You can get a new mentor again at any time if you change your mind.

2. Ask a question dialogs
This flow should provide clear communication about both the public nature of the communication, and transparency of how to remove posted messages.

Changes:

  • Revise top copy to include an estimated reply timeframe.
  • Revise placeholder copy to remove "say hello", and specify that questions should relate to editing.
  • Add help text below the text-area field in the form of a "writing tip".
  • Update the confirmation message to use the green success message widget from OOUI
  • Update copy on the confirmation page to reiterate that the message was posted publicly and also add the estimated timeframe for reply.
  • All copy is TBC.

Event Timeline

kostajh added subscribers: Urbanecm_WMF, kostajh.

Moving to main board as we're not currently working on it, but @Urbanecm_WMF if this is something you are prioritizing, please move it back.

Urbanecm_WMF triaged this task as Medium priority.
Urbanecm_WMF moved this task from Backlog to In Progress on the GrowthExperiments-Mentorship board.

Per Slack discussion, moving to current sprint and claiming.

Change 785159 had a related patch set uploaded (by Urbanecm; author: Urbanecm):

[mediawiki/extensions/GrowthExperiments@master] [WIP] Mentorship: Add About mentorship dialog

https://gerrit.wikimedia.org/r/785159

Change 785159 merged by jenkins-bot:

[mediawiki/extensions/GrowthExperiments@master] Mentorship: Add About mentorship dialog

https://gerrit.wikimedia.org/r/785159

@Urbanecm_WMF - I checked on cswiki wmf.13 - some text is not present; is it still a work-in-progress task?

Desktop cswiki wmf.13Mobile cswiki wmf.13
Screen Shot 2022-05-26 at 1.04.43 PM.png (852×650 px, 99 KB)
Screen Shot 2022-05-26 at 11.49.53 AM.png (880×1 px, 194 KB)
Screenshot_20220526-122700_Chrome.jpg (2×1 px, 306 KB)
Screenshot_20220526-122711_Chrome.jpg (2×1 px, 337 KB)
Screenshot_20220526-122723_Chrome.jpg (2×1 px, 448 KB)

@RHo The line space looks a little bit tight.

Screen Shot 2022-05-26 at 11.49.53 AM.png (880×1 px, 194 KB)

@Urbanecm_WMF - I checked on cswiki wmf.13 - some text is not present; is it still a work-in-progress task?

Desktop cswiki wmf.13Mobile cswiki wmf.13
Screen Shot 2022-05-26 at 1.04.43 PM.png (852×650 px, 99 KB)
Screen Shot 2022-05-26 at 11.49.53 AM.png (880×1 px, 194 KB)
Screenshot_20220526-122700_Chrome.jpg (2×1 px, 306 KB)
Screenshot_20220526-122711_Chrome.jpg (2×1 px, 337 KB)
Screenshot_20220526-122723_Chrome.jpg (2×1 px, 448 KB)

@RHo The line space looks a little bit tight.

Screen Shot 2022-05-26 at 11.49.53 AM.png (880×1 px, 194 KB)

Agree. @MUrbanec - could this please use the same line-height as paragraph text (line-height:1.6)? Thank you!

Sure thing, thanks for the notes @Etonkovidova and @RHo. Moving back to In progress.

Change 803083 had a related patch set uploaded (by Urbanecm; author: Urbanecm):

[mediawiki/extensions/GrowthExperiments@master] Apply line-height: 1.6 to the about mentorship dialog

https://gerrit.wikimedia.org/r/803083

Change 803085 had a related patch set uploaded (by Urbanecm; author: Urbanecm):

[mediawiki/extensions/GrowthExperiments@master] WIP: Add introduction text to the homepage mentorship module

https://gerrit.wikimedia.org/r/803085

@RHo Uploaded a patch to add the spacing.

@Etonkovidova I totally missed the text that should be added to the module itself! That's an oversight on my part, thanks for catching that. I'll add the missing text soon.

Both fixes should now be ready for code review.

Change 803083 merged by jenkins-bot:

[mediawiki/extensions/GrowthExperiments@master] Apply line-height: 1.6 to the about mentorship dialog

https://gerrit.wikimedia.org/r/803083

Change 804697 had a related patch set uploaded (by Urbanecm; author: Urbanecm):

[mediawiki/extensions/GrowthExperiments@master] Make EllipsisMenu a singleton

https://gerrit.wikimedia.org/r/804697

Change 804697 merged by jenkins-bot:

[mediawiki/extensions/GrowthExperiments@master] Make EllipsisMenu a singleton

https://gerrit.wikimedia.org/r/804697

Change 803085 merged by jenkins-bot:

[mediawiki/extensions/GrowthExperiments@master] Add introduction text to the homepage mentorship module

https://gerrit.wikimedia.org/r/803085

Thanks, @Urbanecm_WMF for addressing the UI issues.

Checked in testwiki wmf.18 - the desktop looks according to the specs:

Screen Shot 2022-06-30 at 5.42.48 PM.png (752×888 px, 92 KB)
Screen Shot 2022-06-30 at 4.53.07 PM.png (1×1 px, 302 KB)

The mobile UI differs from the specs.

mockuptestwiki wmf.18
Screen Shot 2022-06-30 at 6.01.27 PM.png (584×792 px, 84 KB)
Screen Shot 2022-06-30 at 5.43.22 PM.png (1×734 px, 107 KB)
(1) the text "We've assigned you an experienced editor..." is not present
Screen Shot 2022-06-30 at 5.25.23 PM.png (1×962 px, 316 KB)
Screen Shot 2022-06-30 at 4.58.53 PM.png (1×724 px, 121 KB)
(1) not enough space between lines (2) the text overflows the area with the grey background (3) the footer are with the grey background color has the uneven border
Screen Shot 2022-06-30 at 5.25.31 PM.png (1×1 px, 356 KB)
Screen Shot 2022-06-30 at 4.59.17 PM.png (1×736 px, 167 KB)
(1) Paragraph breaks are not present

Change 810290 had a related patch set uploaded (by Urbanecm; author: Urbanecm):

[mediawiki/extensions/GrowthExperiments@master] Mentorship module: UI/style fixes

https://gerrit.wikimedia.org/r/810290

Thanks for the review @Etonkovidova! I addressed the issues in a follow-up patch. Moving to Code Review.

Change 810290 merged by jenkins-bot:

[mediawiki/extensions/GrowthExperiments@master] Mentorship module: UI/style fixes

https://gerrit.wikimedia.org/r/810290

beta cluster looks good - I'll check in production after deployment.

mockupbetalabs
Screen Shot 2022-06-30 at 6.01.27 PM.png (584×792 px, 84 KB)
Screen Shot 2022-07-01 at 12.05.47 PM.png (472×674 px, 44 KB)
Screen Shot 2022-06-30 at 5.25.23 PM.png (1×962 px, 316 KB)
Screen Shot 2022-07-01 at 12.06.45 PM.png (936×754 px, 107 KB)
Screen Shot 2022-06-30 at 5.25.31 PM.png (1×1 px, 356 KB)
Screen Shot 2022-07-01 at 12.08.32 PM.png (1×744 px, 168 KB)

Hello! If you open the link "Learn more about mentors" as a new tab, nothing will happen. I think this is a UX problem.

Hello! If you open the link "Learn more about mentors" as a new tab, nothing will happen. I think this is a UX problem.

Sounds like a new issue, do you mind filing one with more details please?

Hello! If you open the link "Learn more about mentors" as a new tab, nothing will happen. I think this is a UX problem.

Sounds like a new issue, do you mind filing one with more details please?

Filled T312046, thanks!