This is the same error we were seeing with Rakhi's test donations. I wasn't in the dlocal call this week not sure if it was discussed but we talked to Sebastian about it last week. I think it had to do with 2 charges within 30 days (although the test ones were 30 days apart).

@Cstone @MBeat33 Yes, this was discussed in this weeks call. Dlocal suggests we move to OnDemand vs the monthly implementation we implemented for the rebill to avoid these. I have submitted this task: https://phabricator.wikimedia.org/T336893 to change to OnDemand. @AKanji-WMF , can this be done by the chaos crew? I have also requested a pretest to see what the OnDemand language in the checkout flow does re driving additional donor inquiries to see if we stay with OnDemand and generally assess what that does to things. Awaiting @HNordeenWMF and @spatton to respond on timing for this test.

Made T336893 a subtask (aka blocker) of this task.

Thank you, @AKanji-WMF

@AKanji-WMF We have moved to ondemand, thank you. What happens to the transactions that rejected above? Will we retry them? Will they bill next billing cycle? @krobinson @MBeat33 for awareness.

After discussing with @EMartin and @MBeat33 sounds like we will wait until next billing cycle. Closing!