User Details
- User Since
- Sep 2 2020, 11:10 PM (198 w, 1 d)
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- KHancock99 [ Global Accounts ]
Oct 31 2023
Sorry I missed that first ping, @Eileenmcnaughton. Thank you for your fix. Good to wrap here.
Oct 11 2023
Brilliant. Thanks @Cstone !
Oct 10 2023
Thank you @Cstone.
Kristie is out for the rest of the week but I will confirm this refund with the donor today. Thanks again.
Sep 8 2023
Another donor has reached out asking where their receipt is. Payment not in Civi.
Aug 1 2023
I see. That is good to know, and clever of the php! That's why it displayed a decimal not comma for me as the library knows what I am accustomed to!
a)
Jul 26 2023
Confirming now, at 6am UTC same day, that this issue has resolved itself.
We have returned to the usual 4-6 minute interval between donation reach and receipt send.
Jul 18 2023
Thank you for applying the tweaks to the Canada receipt.
Jun 23 2023
Just to note, those 19 unique recurring transactions that successfully processed in May off their original April setup appear to now be failing in June. I am not sure if this was expected or not.
Jun 8 2023
Hi all, @Eileenmcnaughton and I met earlier for a briefing.
Jun 4 2023
Monday update from Australia: Confirming that the weekend tickets no longer display the formatting issue in this email now.
Thank you @Cstone .
Jul 25 2022
I'm not sure if this helps, but I just did a manual count through the transaction pages at Adyen of the Authentication Required refusal codes via Carte Bancaire cards and it was around 348 refusals over the last 48 hours.
Jul 24 2022
Hi @TSkaff it is the same error message at Adyen as last week on Carte Bancaire cards: "A1 : Authentication Required", and only on Carte Bancaire cards.
The 3DS refusals are still happening on Carte Bancaire cards, I'm afraid. The refusals are everywhere on the front and weekend transaction pages of Adyen, and in calls for help from donors in the Zendesk queue.
Jul 22 2022
I am not sure.
May 12 2022
@KHaggard Donor Relations are not receiving sufficient enough replies to TY emails across currencies to confirm the scope for you.
Feb 11 2022
Great to hear. Thank you @Cstone !
Dec 2 2021
In addition to 'Dad', Apple Pay donors are also having their name registered as 'Work' in Civi, and as 'Work' in the subject line of the TY email.
Also, just to piggyback here ...
Nov 2 2021
I have not seen this mentioned anywhere yet, with either payment method. If I do, I will suggest the page refresh as a workaround.
Oct 25 2021
Thanks @Dwisehaupt . Worked a treat.
Oct 21 2021
Following your clear instructions you gave via email, I am having repeated issues with ssh when using the username khancock:
"Saving key "/Users/khancock/.ssh/fr_id_rsa" failed: No such file or directory
kristinehancock@wmf2771 ~ %"
Sep 22 2021
Thank you, @LGoto, but no luck with the long press producing App Info via an array of modifications to phone settings on a Huawei P 30 Pro, Android 10.
Jun 30 2021
Apr 18 2021
@Pcoombe, thank you for looking into this.
Apr 16 2021
Sep 9 2020
Hi all, in my keenness to scribe my very first Phab comment, just sharing a response below that I just shared in another chat in the hope it offers context...