We have sometimes wanted to know whether newcomers find the homepage valuable. One potential easy way to find out is to make a small module that invites the newcomer to select something simple, like "yes" or "no" in response to the direct question of "Is this page useful?"
Proposed designs
Option 1. Give feedback link on the homepage
Similar to "Give feedback" link that is on Special:ContentTranslation tool which links users to a Talk page.
Desktop | Mobile |
- Desktop - Neutral Quiet button with feedback icon added to the RHS of the header of the homepage
- Mobile - Neutral Quiet button with feedback icon below the summary modules on the homepage
- Destination TBC, but initial proposal will be to a Talk page on Mediawiki for Growth that can be watched by our team.
Designs on figma: https://www.figma.com/file/Pgo6fPGaDDiqXWGfMI8oiF/Growth---features?node-id=2202%3A30422
- Pros
- Easy to implement
- Open-ended to receiving feedback (can also be a con)
- Existing Watch list to monitor feedback and respond
- Easy to internationalise (?)
- Cons
- Takes users away from the newcomer homepage
- May generate spammy feedback unrelated to question
- Talk pages may be harder for newcomers to use
Option 2. Feedback module
Create a new module within the homepage that can ask for specific feedback.
Desktop | Mobile |
- Pros:
- More directed feedback (able to provide a specific prompt - how do you like this X feature)
- More flexibility and updatable
- Potential to turn on and off with customised feedback prompts
- Cons:
- Greater time and maintenance of an new module type that is purely for WMF team use
- Greater privacy and potentially many other T&S considerations needed depending on format and storage of feedback info.