Will the snippet contain the title of the question? It would be great, so that newcomers will try to improve their titles to avoid the endless and boring titles like "question", "hello"...

@kostajh has provided some solutions about links to questions on T215986#5036266. However, he says that the links can be stale, which is a concern to me. Especially for users who will return to the wiki after an long offline period. They expect a reply they will never find.

Tagging @Urbanecm for ideas on how to do this -- he had some thoughts during our meeting today.

FYI @Trizek-WMF.

I have several ideas how to fight with the constantly changing links because of archivation. The solution that came to my mind is the following:

I think we're able to determine if a question is in the current version of the Helpdesk. I'm also sure we can determine when the question was asked. We also should be determine the archive it should be in (not now, since the archive pages names are created sequentially, but that can be easily changed to WP:Potřebuji pomoc/Archiv YYYY-MM). If the archive was called Archiv YYYY-MM, we can essentially say "If the question isn't at the current Helpdesk, it must be in this archive".

We can probably change how archiving works to Archiv YYYY-MM system and then check if the question is visible now, and if it isn't, link to the archive (presumably check before if it is in the archive, because questions can be reverted theoretically).

If we don't want to change the system, or we want to deal with questions before the change, we can do something else. We can check which is the last existing archive when a question was posted, and record this information. Then, the question must be at the helpdesk, in the recorded archive, or in the recorded archive plus one.

I hope this is understandable. if not, ask!

Korean Wikipedia has a monthly help desk, like Wikipedia:Help desk/April 2019. Formatting the help desk like this directly would ease our work: it does not need to move things to archive, because the message you post is placed where it will be archived. The link remains valable without any archiving system needed.

@MMiller_WMF is going to put a solution on this task

The Growth team is considering this task for the hackathon. We're happy to collaborate with other participants on this.

I re-specified specifications in the task description in how to deal with broken links, and this is now ready for development. We still believe that our way of handling the broken links is not ideal, but we can revisit it.

I just updated the link in the description to more modern mockups showing the feature.

Change 506339 had a related patch set uploaded (by Kosta Harlan; owner: Kosta Harlan):
[mediawiki/extensions/GrowthExperiments@master] (wip) Show recent questions for mentorship and help modules

https://gerrit.wikimedia.org/r/506339

Here's what the feature looks like in my dev environment:

@MMiller_WMF @Catrope @kostajh I would propose to move the "(archived)" link right next to the greyed out title, to keep consistency with link positioning:

Change 506339 merged by jenkins-bot:
[mediawiki/extensions/GrowthExperiments@master] Show recent questions for mentorship and help modules

https://gerrit.wikimedia.org/r/506339

@MMiller_WMF

• Mentors are assigned permanently - when mentors remove their names, users are still assigned to mentors that are no longer on a Mentors list.
• Text excerpts would be saved and permanently displayed at they were at the moment of posting - subsequent modifications would not affect the text excerpt displayed. Navigation to the post that was modified is affected - a user will be redirected to the top of the page (the content table) which is ok.
• undo and rollback actions would not change the archived status. (I hink it was mentioned by @Urbanecm in some phab task).
• deleted posts will have archived status
• Any markup entered in 'Ask you mentor a question' form will be displayed correctly on a mentor User talk page, but the text excerpt in Mentorship module will display markup.

FYI, filled T222208 - relevant to this feature.

@MMiller_WMF - notes on items marked with .

(1) (actually for @Cntlsn)

Mockups for this capability are visible here, shown with the mentorship module.

Only two tiny observations

• In the mockup the headers "Your mentor" and "Your recent questions" have a larger visual difference in terms of color contrast between two headers, and, maybe in a font size. Presently "Your mentor" (18px, #54595D) and "Your recent questions" (14px, #222222).
• Mentorship 'Ask your mentor a question' has 14px and in Help module "Ask the help desk" has 12.6 - since the both labels have 'Ask' word and the modules are in proximity, probably the consistent font-size should be better?

(2)

Underneath the snippet, we should list how long ago the question was posted.

Today: "Posted today"

Presently, the time stamp shows exact time interval - e.g. "Posted 7 min ago" which is probably fine. Just marked it since it's different from the specs.

(3)

This should all have a tooltip that reads, "This question has been archived likely because it was asked a long time ago."

A question may be marked archived for different reasons, and although the tooltip uses the word "likely", the assumption may look incorrect.

@Etonkovidova -- I have some follow-up questions for you:

• Mentors are assigned permanently - when mentors remove their names, users are still assigned to mentors that are no longer on a Mentors list.

Why did you add this on this task? Was this a mistake?

• Text excerpts would be saved and permanently displayed at they were at the moment of posting - subsequent modifications would not affect the text excerpt displayed. Navigation to the post that was modified is affected - a user will be redirected to the top of the page (the content table) which is ok.

Are you saying that if the text of a question is modified, the link continues to remain active, and the module on the homepage shows the original text, but the link does not bring the user to the right header?

• undo and rollback actions would not change the archived status. (I hink it was mentioned by @Urbanecm in some phab task).

I don't understand this one. When I try to use "undo" to remove a question from a talk page, this does make it archived. But the issue I filed yesterday says that when the undo is itself undone, the question does not go back to being unarchived. Is that what you're saying?

• Any markup entered in 'Ask you mentor a question' form will be displayed correctly on a mentor User talk page, but the text excerpt in Mentorship module will display markup.

I am fine with this.

Presently, the time stamp shows exact time interval - e.g. "Posted 7 min ago" which is probably fine. Just marked it since it's different from the specs.

I am fine with this.

A question may be marked archived for different reasons, and although the tooltip uses the word "likely", the assumption may look incorrect.

I am fine with this.

In T218841#5149107, @MMiller_WMF wrote:

@Etonkovidova -- I have some follow-up questions for you:

• Mentors are assigned permanently - when mentors remove their names, users are still assigned to mentors that are no longer on a Mentors list.

Why did you add this on this task? Was this a mistake?

You're right - the questions was also on T216631: Homepage: mentorship module and confirmed by @SBisson that the mentor assignment is permanent. So, should there be any follow up on it or we are ok to have mentorship assignment work as it does now?

• Text excerpts would be saved and permanently displayed at they were at the moment of posting - subsequent modifications would not affect the text excerpt displayed. Navigation to the post that was modified is affected - a user will be redirected to the top of the page (the content table) which is ok.

Are you saying that if the text of a question is modified, the link continues to remain active, and the module on the homepage shows the original text, but the link does not bring the user to the right header?

Sorry, the navigation is incorrect only when a revision cannot be displayed - all according to the specs.

• undo and rollback actions would not change the archived status. (I hink it was mentioned by @Urbanecm in some phab task).

I don't understand this one. When I try to use "undo" to remove a question from a talk page, this does make it archived. But the issue I filed yesterday says that when the undo is itself undone, the question does not go back to being unarchived. Is that what you're saying?

Yes, that is it.

Resolved from QA point of view.

Thanks. This feature looks good to me, so we will keep it in my column until we are good with it in production next week.

(1) (actually for @Cntlsn)

Mockups for this capability are visible here, shown with the mentorship module.

Only two tiny observations

• In the mockup the headers "Your mentor" and "Your recent questions" have a larger visual difference in terms of color contrast between two headers, and, maybe in a font size. Presently "Your mentor" (18px, #54595D) and "Your recent questions" (14px, #222222).

This is ok, and the design treatment is already present in other modules

• Mentorship 'Ask your mentor a question' has 14px and in Help module "Ask the help desk" has 12.6 - since the both labels have 'Ask' word and the modules are in proximity, probably the consistent font-size should be better?

This was addressed in T218966#5147913