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Automatically ping newcomers when their question has been answered
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Description

Mentors don't always think about pinging newcomers, or they do it the wrong way (after sending the message, which may not always trigger the notification).

Since we rely on this notification (we say that a notification will be received), a solution that makes pings happening for sure should be implemented. Newcomers are expecting to have a ping, since the popup tells them they will receive one:

Source for the discussion: https://www.mediawiki.org/w/index.php?title=Topic:W1goooycq8ddppg1

Event Timeline

Iniquity renamed this task from Automatically ping mentors when their question has been answered to Automatically ping newcomers when their question has been answered.Jan 15 2021, 1:06 PM

I added the parent task, but it seems to me that they are the same :)

As an idea, in order not to create new forms, we can create a bot. It will check if there is a ping in the previous message, and if not, write in small font: @Username: Hello! Your question has been answered. ~~~~.

The second idea is to work with Convenient-Discussions and DiscussionTools projects. They can help remind users to ping participants in certain cases. But don't forget about those who don't use these tools.

As an idea, in order not to create new forms, we can create a bot. It will check if there is a ping in the previous message, and if not, write in small font: @Username: Hello! Your question has been answered. ~~~~.

@Q-bit-array started developing a bot for ruwiki to notify newcomers when they were answered on Help desk or Mentor's page. I hope we get some kind of interaction improvement :)

As an idea, in order not to create new forms, we can create a bot. It will check if there is a ping in the previous message, and if not, write in small font: @Username: Hello! Your question has been answered. ~~~~.

@Q-bit-array started developing a bot for ruwiki to notify newcomers when they were answered on Help desk or Mentor's page. I hope we get some kind of interaction improvement :)

Cool! Could you please provide a link to the code?

@Iniquity, we are still curious about this bot. Also, do you use the new magic word {{#mentor}} there?

Hey! Sorry for such a late reply, I was busy offline :)

@Iniquity, we are still curious about this bot. Also, do you use the new magic word {{#mentor}} there?

We do not use the magic word, as it is not needed in this case.

As an idea, in order not to create new forms, we can create a bot. It will check if there is a ping in the previous message, and if not, write in small font: @Username: Hello! Your question has been answered. ~~~~.

@Q-bit-array started developing a bot for ruwiki to notify newcomers when they were answered on Help desk or Mentor's page. I hope we get some kind of interaction improvement :)

Cool! Could you please provide a link to the code?

@Q-bit-array said that he will post the code when the bot starts to work stably :)