[EPIC]: Incident Reporting System - Minimal Testable Product (MTP)
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Authored By

	Madalina
	May 26 2023, 3:17 PM

Description

Background
As a first step in our journey to define Incident Reporting System we want to deploy an MTP (Minimal Testable Product) with little functionality. The purpose of this initial iteration is to get familiar with the project, assess technical viability and do initial user testing.

User Story 1
As a registered user I want to be able to report an abusive message from my user talk page so that I can quickly get help.

User Story 2
As a user who has been experiencing harassment I want to know what type of resources are available to me so that I know how to get help

User Story 3
As a registered user I need a simple, quick and nontechnical way to describe the harassment I’ve been experiencing and send a report to the right entity that can help me.

User Story 4
As a user who has been experiencing harassment I want to be able to provide evidence of the incident so that the responders can easily understand the situation.

Acceptance criteria:

User is able to access a report button on their talk page
User is able to fill in a form and submit
Report is routed to a mailing address
MTP is deployed on Beta

Related Objects
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Status	Subtype	Assigned	Task
Open		None	T337566 [EPIC]: Incident Reporting System - Minimal Testable Product (MTP)
Resolved		• JKieserman	T222808 Create extension skeleton
Resolved		• eigyan	T337533 Setup PIRS infrastructure and a demo button in the user talk page for testing
Resolved		• JKieserman	T338799 Create a multi-step dialog using the codex dialog component
Resolved		• eigyan	T338800 Create the reporting dialog information component
Resolved		• JKieserman	T338803 Create the reporting dialog footers
Resolved		Dreamy_Jazz	T338804 [S] Inform the user about the success or failure of submitting a report
Resolved		• eigyan	T338815 Create the reporting dialog data collection component
Resolved		Dreamy_Jazz	T338817 [M] Limit the number of characters a user can add when reporting
Resolved		Dreamy_Jazz	T338818 Implement rules for form validation
Resolved		kostajh	T339276 Remove email field, and rely on user having a verified email address
Resolved		Dreamy_Jazz	T347171 Username input field should allow auto-completion of usernames
Resolved	BUG REPORT	Dreamy_Jazz	T347187 Form contents should be cleared after submitting
Resolved		• eigyan	T338992 Create a pinia store for data collection items
Resolved		kostajh	T339247 [Sub-epic] Create entry points for the Incident Report dialog with DiscussionTools
Invalid		None	T339250 Create a button for reporting a thread on mobile
Invalid		None	T340137 create overflow menu hook in discussion tools
Resolved		kostajh	T340138 Add ellipsis / action menu to topic headers and individual comments
Resolved		kostajh	T342251 Create PHP and JavaScript hooks for adding menu items to overflow menu
Resolved		kostajh	T342623 Add report menu item to overflow menu on mobile
Open		None	T342627 Add ellipsis menu to topic header on desktop
Resolved		kostajh	T342625 Add ellipsis menu at comment level on mobile/desktop
Resolved		kostajh	T340140 Register "Report" menu item which opens the report incident application when clicked
Duplicate		None	T340142 Wire the reporting button to the Vue dialog component
Resolved		kostajh	T339275 Deploy to beta cluster
Resolved		kostajh	T340197 Form: Convert checkboxes to use Codex fieldset
Resolved		kostajh	T340198 Rename IncidentReporting repo to ReportIncident
Resolved		kostajh	T340857 Run JavaScript tests in CI, and include code coverage
Resolved		• eigyan	T344906 Fix discrepancies between existing code and design specifications
Resolved	BUG REPORT	kostajh	T344907 [mobile] Report dialog should be above all other page elements
Declined	BUG REPORT	kostajh	T344908 Header should have dividing line
Resolved		kostajh	T344909 Step 1 of form should have note about sending report to admin in the footer
Resolved		kostajh	T345257 Wire the reporting form to the API endpoint
Resolved		kostajh	T337635 Create API endpoint for receiving report data
Resolved		kostajh	T344997 Define email content and subject line
Resolved		kostajh	T345813 Implement rate limits for submitting data to ReportIncident API
Resolved	BUG REPORT	kostajh	T347082 Form posts "something else" details, even if "something else" behavior is not checked
Resolved		kostajh	T345815 Convert username, links, details, and email fields to use CdxField component
Resolved		kostajh	T343382 Make link to code of conduct and wiki administrators page configurable per wiki
Resolved		kostajh	T346018 Deploy to all beta wikis
Resolved		Madalina	T346436 [S] Write contents of Help:ReportIncident
Resolved		Dreamy_Jazz	T346830 Unit test form component interaction with API
Resolved		Dreamy_Jazz	T346831 Write Selenium end-to-end test(s) for incident report form
Resolved		Dreamy_Jazz	T341261 Add report menu item to Minerva and Vector 2022 tools
Resolved		kostajh	T348455 Icon is missing in Minerva
Resolved		kostajh	T347003 Use optionalFlag prop in Codex field for informing the user that a field input is optional
Resolved	BUG REPORT	Dreamy_Jazz	T347028 reportincident-desc message is not defined
Resolved	BUG REPORT	Dreamy_Jazz	T347057 Reporting form sends username for the reportingUserId property of the API request
Resolved		kostajh	T347071 Name used for the "from" email address when incident reports are emailed should be set
Resolved		kostajh	T345256 Send email based on form submission
Resolved		Dreamy_Jazz	T338816 Pass the username associated with a reported comment to the username input component
Declined		None	T347386 Don't allow submitting a report with revision ID 0 or with an empty page
Resolved		Dreamy_Jazz	T347843 [S] Log errors from email sending failures
Resolved		kostajh	T347604 Remove links field and rely on links automatically included in the report
Resolved		kostajh	T348322 Set up anti abuse measures
Resolved		Dreamy_Jazz	T348342 Form data should be cleared if user presses "I don't want to file a report"
Resolved		Dreamy_Jazz	T348440 Define placeholder text for the something else textbox
Resolved		Dreamy_Jazz	T348627 Log email contents to browser console when in developer mode
Resolved		Dreamy_Jazz	T348628 Verify that Special:Inbox can be used with ReportIncident for QA on Patch Demo
Resolved		Dreamy_Jazz	T348630 Remove hard dependency on DiscussionTools from ReportIncident
Resolved	BUG REPORT	Dreamy_Jazz	T349356 Rate-limit is incremented before username and revision are validated
Resolved		Dreamy_Jazz	T349570 [S] Include a link to the comment as provided by DiscussionTools when a user uses the Report link in the DiscussionTools overflow menu
Resolved		Dreamy_Jazz	T349572 Update additional details placeholder to indicate that links can be included in the textarea
Resolved	BUG REPORT	Dreamy_Jazz	T349779 Reported user field does not retain a previously entered username when the dialog is re-opened
Resolved	BUG REPORT	Dreamy_Jazz	T349894 Something else textbox value is not sent in email when only the Something else option is ticked
Resolved	BUG REPORT	Dreamy_Jazz	T349226 /w/rest.php/reportincident/v0/report InvalidArgumentException: Scalar parameter must be a string, number, or MessageValue; got NULL
Resolved	BUG REPORT	Dreamy_Jazz	T350171 [S] Error: exception of type TypeError: MediaWiki\User\UserNameUtils::isIP(): Argument #1 ($name) must be of type string, array given, called in /var/www/html/w/extensions/ReportIncident/src/Api/Rest/Handler/ReportHandler.php on line 192
Resolved		Dreamy_Jazz	T350768 Disable submit button on form submission to prevent duplicate POST requests

Event Timeline

There are a very large number of changes, so older changes are hidden. Show Older Changes

MShilova_WMF edited projects, added Trust and Safety Tools Team Backlog; removed Trust and Safety Tools Team Backlog (Kanban).May 31 2023, 2:27 PM

• JKieserman added a subtask: T337533: Setup PIRS infrastructure and a demo button in the user talk page for testing.Jun 1 2023, 6:16 PM

Madalina closed subtask T222808: Create extension skeleton as Resolved.Jun 5 2023, 2:17 PM

• JKieserman added a subtask: T338799: Create a multi-step dialog using the codex dialog component.Jun 12 2023, 2:26 PM

• JKieserman added a subtask: T338992: Create a pinia store for data collection items.Jun 13 2023, 6:29 PM

• JKieserman added a subtask: T339247: [Sub-epic] Create entry points for the Incident Report dialog with DiscussionTools.Jun 15 2023, 2:52 PM

• JKieserman added a subtask: T339275: Deploy to beta cluster.Jun 15 2023, 5:51 PM

• JKieserman added a subtask: T340197: Form: Convert checkboxes to use Codex fieldset.Jun 23 2023, 1:25 PM

• JKieserman added a subtask: T340198: Rename IncidentReporting repo to ReportIncident.Jun 23 2023, 1:27 PM

Madalina added a subtask: T341044: [Sub-epic] Add basic instrumentation.Jul 4 2023, 10:15 AM

kostajh mentioned this in T339247: [Sub-epic] Create entry points for the Incident Report dialog with DiscussionTools.Jul 6 2023, 4:26 PM

Madalina closed subtask T340198: Rename IncidentReporting repo to ReportIncident as Resolved.Aug 11 2023, 12:53 PM

Madalina closed subtask T337533: Setup PIRS infrastructure and a demo button in the user talk page for testing as Resolved.

As a registered user I want to be able to report an abusive message from my user talk page so that I can quickly get help.

@Madalina wanted to double-check about this requirement. A user could get harassed in a discussion on any namespace talk page. Just confirming that we deliberately want to limit this so that the "Report" button is only visible to the logged-in user who is viewing their own talk page? Or do you want to make it possible for users to see the report button on any namespace talk page?

kostajh closed subtask T340857: Run JavaScript tests in CI, and include code coverage as Resolved.Aug 22 2023, 12:18 PM

Madalina closed subtask T338799: Create a multi-step dialog using the codex dialog component as Resolved.Aug 22 2023, 3:23 PM

Users should be able to see the report button on any namespace talk page (I believe they are the same across the board?). We might want to limit this for the MTP/MVP though.

kostajh mentioned this in T338817: [M] Limit the number of characters a user can add when reporting.Aug 23 2023, 7:21 AM

In T337566#9110476, @Madalina wrote:

Users should be able to see the report button on any namespace talk page (I believe they are the same across the board?). We might want to limit this for the MTP/MVP though.

I think it will be easier to implement this way: the report button appears in the overflow menu next to discussion comments on any namespace talk page–excluding, I assume, the comments that you author yourself :)

kostajh removed a subtask: T344907: [mobile] Report dialog should be above all other page elements.Aug 24 2023, 11:50 AM

kostajh removed a subscriber: • JKieserman.

kostajh mentioned this in T340197: Form: Convert checkboxes to use Codex fieldset.Sep 6 2023, 9:53 AM

kostajh closed subtask T340197: Form: Convert checkboxes to use Codex fieldset as Resolved.Sep 6 2023, 10:16 AM

CCiufo-WMF mentioned this in T331000: Field: Implement characters counter.Sep 6 2023, 1:29 PM

kostajh reopened subtask T340197: Form: Convert checkboxes to use Codex fieldset as Open.Sep 7 2023, 10:57 AM

kostajh added a subtask: T343382: Make link to code of conduct and wiki administrators page configurable per wiki.Sep 7 2023, 11:35 AM

Madalina closed subtask T340197: Form: Convert checkboxes to use Codex fieldset as Resolved.Sep 8 2023, 3:05 PM

kostajh added a subtask: T346828: Define the UX for users who are blocked from editing.Sep 19 2023, 7:01 PM

kostajh added a subtask: T346830: Unit test form component interaction with API.Sep 19 2023, 7:12 PM

kostajh added a subtask: T341261: Add report menu item to Minerva and Vector 2022 tools.Sep 20 2023, 11:44 AM

kostajh added a subtask: T344641: Provide warning to user when they exit the reporting system interface.Sep 20 2023, 11:58 AM

kostajh added a subtask: T347003: Use optionalFlag prop in Codex field for informing the user that a field input is optional.Sep 21 2023, 7:10 AM

kostajh added a subtask: T347028: reportincident-desc message is not defined.Sep 21 2023, 11:35 AM

Dreamy_Jazz added a subtask: T347057: Reporting form sends username for the reportingUserId property of the API request.Sep 21 2023, 2:48 PM

kostajh closed subtask T345815: Convert username, links, details, and email fields to use CdxField component as Resolved.Sep 21 2023, 3:33 PM

kostajh added a subtask: T347071: Name used for the "from" email address when incident reports are emailed should be set.Sep 21 2023, 7:46 PM

kostajh added a subtask: T338816: Pass the username associated with a reported comment to the username input component.Sep 22 2023, 8:44 AM

kostajh closed subtask T339275: Deploy to beta cluster as Resolved.Sep 22 2023, 2:21 PM

kostajh added a project: Epic.

Madalina removed a subtask: T341044: [Sub-epic] Add basic instrumentation.Sep 28 2023, 2:19 PM

kostajh closed subtask T344906: Fix discrepancies between existing code and design specifications as Resolved.Sep 29 2023, 11:41 AM

kostajh closed subtask T338992: Create a pinia store for data collection items as Resolved.Sep 29 2023, 11:43 AM

kostajh closed subtask T343382: Make link to code of conduct and wiki administrators page configurable per wiki as Resolved.

kostajh removed a subtask: T346828: Define the UX for users who are blocked from editing.Sep 29 2023, 11:45 AM

kostajh closed subtask T347028: reportincident-desc message is not defined as Resolved.

kostajh closed subtask T347003: Use optionalFlag prop in Codex field for informing the user that a field input is optional as Resolved.Oct 4 2023, 8:41 AM

Madalina removed a subtask: T344641: Provide warning to user when they exit the reporting system interface.Oct 5 2023, 12:10 PM

Madalina added a subtask: T348317: Emails are not received.Oct 6 2023, 1:10 PM

kostajh added a subtask: T347604: Remove links field and rely on links automatically included in the report.Oct 6 2023, 1:21 PM

kostajh added a subtask: T348322: Set up anti abuse measures.

kostajh updated the task description. (Show Details)Oct 9 2023, 11:51 AM

kostajh removed a subscriber: • eigyan.

kostajh closed subtask T346830: Unit test form component interaction with API as Resolved.Oct 9 2023, 1:05 PM

Dreamy_Jazz closed subtask T346831: Write Selenium end-to-end test(s) for incident report form as Resolved.Oct 9 2023, 1:30 PM

kostajh closed subtask T348440: Define placeholder text for the something else textbox as Resolved.Oct 10 2023, 11:22 AM

kostajh removed a subtask: T348317: Emails are not received.Oct 11 2023, 10:45 AM

kostajh added a subtask: T348627: Log email contents to browser console when in developer mode.Oct 11 2023, 10:48 AM

kostajh added a subtask: T348628: Verify that Special:Inbox can be used with ReportIncident for QA on Patch Demo.

kostajh added a subtask: T348630: Remove hard dependency on DiscussionTools from ReportIncident.Oct 11 2023, 11:19 AM

Madalina closed subtask T345257: Wire the reporting form to the API endpoint as Resolved.Oct 13 2023, 7:29 PM

kostajh closed subtask T348342: Form data should be cleared if user presses "I don't want to file a report" as Resolved.Oct 16 2023, 7:52 AM

Reworded the task, because completion of the epic means we've finished all the tasks, and deploying on beta cluster is one implementation detail of the overall epic.

kostajh closed subtask T348630: Remove hard dependency on DiscussionTools from ReportIncident as Resolved.Oct 19 2023, 6:00 AM

kostajh closed subtask T347386: Don't allow submitting a report with revision ID 0 or with an empty page as Declined.Oct 19 2023, 2:08 PM

Dreamy_Jazz added a subtask: T349356: Rate-limit is incremented before username and revision are validated.Oct 19 2023, 11:42 PM

I removed the instrumentation related acceptance criteria as this won't be part of the MTP.

Dreamy_Jazz added a subtask: T349570: [S] Include a link to the comment as provided by DiscussionTools when a user uses the Report link in the DiscussionTools overflow menu.Oct 23 2023, 11:14 PM

Dreamy_Jazz added a subtask: T349572: Update additional details placeholder to indicate that links can be included in the textarea.Oct 23 2023, 11:20 PM

Dreamy_Jazz closed subtask T337635: Create API endpoint for receiving report data as Resolved.Oct 25 2023, 1:02 PM

Dreamy_Jazz closed subtask T347057: Reporting form sends username for the reportingUserId property of the API request as Resolved.Oct 25 2023, 1:05 PM

Dreamy_Jazz closed subtask T347604: Remove links field and rely on links automatically included in the report as Resolved.

Dreamy_Jazz closed subtask T349356: Rate-limit is incremented before username and revision are validated as Resolved.Oct 25 2023, 1:09 PM

Dreamy_Jazz added a subtask: T349779: Reported user field does not retain a previously entered username when the dialog is re-opened.Oct 26 2023, 1:49 AM

Dreamy_Jazz closed subtask T341261: Add report menu item to Minerva and Vector 2022 tools as Resolved.Oct 26 2023, 10:50 AM